Shipping & Exchange Policy

Shipping & Exchange Policy

At La Lingerie, we are committed to ensuring that your order reaches you on time and in perfect condition. To maintain this standard, we collaborate only with reputed national courier partners who provide express and reliable services.

Shipping

  • All orders are dispatched within 1–2 working days of confirmation.

  • Once shipped, you will receive a confirmation email with tracking details and the expected delivery timeline.

  • Deliveries are usually completed within 2–5 working days from the date of shipment.

  • For any delay or assistance, please contact us at +91 9830274401.

Exchange Policy

  • For hygiene and safety reasons, we do not offer refunds or store credit.

  • Size exchange is available on selected products only. Please connect with us at +91 9830274401 prior to purchase if you are unsure about sizing.

  • In the case of an exchange, the shipping cost both ways will be borne by the customer.

  • To process an exchange or claim, we request you to record a video while opening your package. This ensures transparency and helps us resolve any concerns efficiently.

  • Please note: All products are thoroughly checked before dispatch, and the same care is taken while packaging.